How do I return an item?
Terms Of Sale are as follows

Return Policy: Prior authorization is required on all items returned. There is no returns on Ear Buds
 
Returned goods (within 14 days of purchase) must be in new and unused condition and sent back in the original box w/ instructions.. A 15% Restocking fee will be deducted from your return amount. Shipping costs can not be refunded. Refund will be issued only after returned goods are received, inspected and found to be in new and unused condition.
 
Special Orders are non refundable.